EFR (Corporate Social Responsibility): Principles, Values and Advantages

ALSA has been accredited as a company with Corporate Social Responsibility since 2013.

Having Corporate Social Responsibility officially recognises organizations that have a management model that supports a balance between business, work and family through the implementation of measures and policies.

From an employee's perspective, the policy framework significantly values the possibility of having a certain flexibility and support, to achieve a greater balance between work and home responsibilities, even though sometimes there may be a conflict of interests.

The EFR award supports with the following benefits:

  • It allows us to understand the current situation by speaking to those to whom it directly concerns (managers, employees).
  • It allows us to implement a model to regulate policies in order to balance work and family, equality of opportunities and diversity in the workplace.
  • With the implementation of this model, we begin a process of continal improvement that allows our organization to advance in the development of new policies in this area.

EFQM European Excellence Award

As part of ALSA’s business strategy in the last few years, understanding our client and adapting our services to suit their needs has become the primary objective of the company’s daily activities. For this reason and to ensure the continual improvement of our policies, regulations and standardization and the integration of such, ALSA has received the award of EFQM European Excellence, with more than 400 points. This award socially recognises business management of excellence.

In Spain currently only 350 businesses have received this award, and ALSA is the first to receive the European Excellence award within the public transport sector.