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I have picked up the wrong luggage... How can I recover mine?
I have picked up the wrong luggage... How can I recover mine?
If after leaving the bus you realise that you have taken the wrong
luggage, proceed as follows:
Deposit the luggage you took at the Alsa Point of Sale at your
destination. To recover your own luggage, you may file a claim at
the point of sale, by filling out the Complaint form on the CONTACT section of the website, or by calling us on (+34) 91 020 7007.
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