Accessibility - National and regional services
At Alsa, we view mobility as a social right and we work to facilitate inclusive and universal mobility, adapted to the needs of all people.
Our aim is for all people, regardless of their circumstances, to be able to use our services in the same conditions of safety, equality and comfort and with as much autonomy as possible.
That is why we are continually working to improve the entire accessibility chain of our services through a range of solutions, including adaptations for people with reduced mobility and wheelchair users (PRM and PRM in wheelchairs), transfer seats, free or subsidised travel for companions, accessible information, adapted sales channels, etc.
Our approach is inspired by the DALCO Criteria, relating to the actions of wandering, apprehension, location and communication that must be satisfied to guarantee universal accessibility, as defined in Standard UNE 170001-1.2007.
For the design, development and validation of the different initiatives and improvements included in our Accessible and Inclusive Mobility Plan, we have the support of different organisations and associations that give us an insight into the perspectives of different groups with disabilities.
You can consult below the accessible services available and their conditions in the T05 Fraga-Zaragoza concession along the Ebro axis: